Terms of service

Welcome to Golden Naqsh. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. Payment Methods

We offer the following payment options within Pakistan:

• Cash on Delivery (COD)

Online card payments are processed securely through trusted payment gateways.

2. Order Confirmation

Customers may also place or confirm orders through our official social media platforms (such as Facebook or Instagram). Orders are processed only after confirmation.

3. Customer Support

For complaints, suggestions, or queries, customers are encouraged to contact us through our official communication channels available on the website or social media platforms.

4. Shipping Information

Customers must provide a complete and accurate shipping address, including:

• House number
• Street / Block number
• Nearest landmark

Incomplete or incorrect addresses may result in order cancellation or delivery failure.

5. No Refund & No Return Policy

Golden Naqsh strictly follows a no refund and no return policy.

Customers are advised to carefully review product details before placing an order.

6. Sale & Clearance Items

All sale and stock clearance items are final:

• No exchange
• No return
• No refund

7. Order Rights

Golden Naqsh reserves the right to:

• Cancel any order due to incomplete information
• Refuse service in case of suspicious or fraudulent activity
• Update pricing, product details, or availability without prior notice

8. Policy Updates

Golden Naqsh may update these Terms of Service at any time. Continued use of the website constitutes acceptance of any changes.