Shipping policy

At Golden Naqsh, we aim to deliver your orders quickly and safely across Pakistan.

1. Delivery Charges

  • Standard delivery charges across Pakistan: PKR 250
  • Free shipping on orders above PKR 2499

2. Delivery Time

  • Orders are delivered within 3–5 working days across Pakistan
  • Delivery time may vary depending on location and courier service

A tracking update may be provided once your order is dispatched.

3. Shipping Coverage

  • We currently deliver only within Pakistan
  • International shipping is not available at this time

4. Order Cancellation / Changes

  • Customers may request order cancellation or changes within 2 hours of placing the order
  • After this time, orders are processed and cannot be cancelled
  • Once dispatched, orders must be accepted at the time of delivery

5. Delivery Guidelines

Customers must provide a complete and accurate address, including:

  • House number
  • Street / Block
  • Nearest landmark

Incomplete or incorrect details may result in delays or order cancellation.

6. Important Notes

  • Delivery riders follow fixed routes and schedules; your cooperation is appreciated
  • Golden Naqsh reserves the right to cancel orders due to:
  • Out-of-stock items
  • Pricing errors
  • Suspicious or incomplete order details