Privacy Policy

Last updated: October 2026

Golden Naqsh ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it and the choices you have when you visit or shop on our website.

1. Information We Collect

When you place an order, create an account, subscribe to our newsletter or contact us, we may collect:

Your name, phone number and email address
Your delivery and billing address
Your order details and communication with our support team
Basic technical data such as device type, browser and pages visited

2. How We Use Your Information

To process, deliver and confirm your orders
To contact you about your order, delivery or support requests
To improve our website, products and customer experience
To send updates, offers and new arrivals if you have subscribed
To prevent fraud and keep our store secure

3. Sharing Your Information

We do not sell or rent your personal information. We only share it with trusted partners who help us run our business, such as payment providers and courier services, and only to the extent needed to complete your order or as required by law.

4. Payments and Security

Payments are processed through secure, protected payment systems. We do not store your complete payment card details. We take reasonable technical and organisational steps to protect your data.

5. Cookies

Our website uses cookies to keep your cart working, remember your preferences and understand how the store is used. You can disable cookies in your browser settings, though some features may not work properly.