FAQs

What is Golden Naqsh jewellery made of?

Our jewellery is made from stainless steel with a gold-finished look.

How do I place an order?

Choose your product, add it to your cart and complete checkout with your delivery details.

Which payment methods do you accept?

All available payment options are shown at checkout.

How long does delivery take?

Standard delivery takes 3 to 5 working days. Shipping is free on orders above Rs. 2500.

Do you offer refunds or exchanges?

We do not offer refunds. We offer an exchange only if the product you received is broken, defective, rusted or a wrong article. You must claim within 48 hours of delivery and send a proof / picture of the product.

How can I track my order?

Visit our Track Order page, or contact us with your order number and we will share the latest status.

How should I take care of my jewellery?

Keep it dry, avoid contact with perfume and harsh chemicals, and store it in a pouch when not in use so it keeps its shine.

How can I contact you?

Email goldennaqsh.help@gmail.com or call/WhatsApp 0303 6622880.